Terms and Conditions
Neativora is owned and operated by Sichuan Longjianda Machinery Co., Ltd.
These Terms and Conditions govern purchases made through neativora.com, the Neativora online store operated by Sichuan Longjianda Machinery Co., Ltd. By placing an order through neativora.com, you enter into a purchase transaction with Sichuan Longjianda Machinery Co., Ltd., subject to these Terms and the policies published on our website.
Product Information
We aim to provide accurate product descriptions and information. However, customers should review product details carefully before placing an order. Product availability and information may change when necessary.
Orders
Submitting an order represents your request to purchase products through our online store. We may review order information and take appropriate actions according to applicable policies and requirements.
Prices and Payment
Prices and applicable charges will be displayed during the checkout process. Payment must be completed according to the payment instructions and options available at checkout.
Shipping and Returns
Shipping arrangements, delivery information, and return or refund procedures are subject to the policies available on our website. Any applicable terms will be communicated according to the relevant policies and applicable requirements.
About Our Business
Neativora is an online retail store operated by Sichuan Longjianda Machinery Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through neativora.com.
Neativora and neativora.com are operated by Sichuan Longjianda Machinery Co., Ltd.
Company Information
Brand Name: Neativora
Company Name: Sichuan Longjianda Machinery Co., Ltd.
Registered Address: No. 59, 2nd Floor, Building 1, No. 1, Section 3, Huajin Avenue, Qingbaijiang District, Chengdu, China
Email: service@neativora.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.